Who We Are

We offer a range of services for businesses, schools & healthcare environments

Providing 100% reliable cleaning for over 15 years

Founded in 2008, Merco has grown from a one person operation into one of the North West’s fastest growing cleaning and facilities companies. Under the leadership of Neil Fagleman, the business has continued to evolve with a clear focus on delivering consistent, high-quality service. Built on a foundation of reliability and trust, Merco is proud to offer a 100% reliability and satisfaction guarantee.

Our Commitment

At Merco, we believe in delivering on our promises. Our 100% reliability guarantee means that even in cases of staff sickness or absence, we ensure your premises are cleaned to the highest standard without interruption.

We invest in continuous staff training and development, and our processes are supported by advanced technology and strict recruitment practices.

Trained Cleaning staff

SITES SERVICED WEEKLY

rELIABILITY

Get a quote

If we sound like the company for you, then reach out and our team of professionals will do the rest.

Trained Cleaning staff

SITES SERVICED WEEKLY

rELIABILITY

Get a quote

If we sound like the company for you, then reach out and our team of professionals will do the rest.

Why Our Clients Choose Us

100% Reliability Guarantee

You’ll never miss a clean — we always have cover plans in place to keep your site spotless.

Eco-friendly Cleaning Products

We prioritise the health of your workplace and the planet by using non-toxic, biodegradable cleaning products wherever possible — safer for your staff, visitors, and the environment.

Trained & Vetted Staff

Our team is fully trained, DBS-checked, and equipped to handle all types of commercial environments.

All-in-One Facilities Support

From daily cleans to grounds maintenance, security, and waste services — everything under one roof.

Trusted by 100+ sites across the North West

Consistent, high-quality service that keeps businesses across the North West running smoothly.

100% Reliability Guarantee

You’ll never miss a clean — we always have cover plans in place to keep your site spotless.

Eco-friendly Cleaning Products

We prioritise the health of your workplace and the planet by using non-toxic, biodegradable cleaning products wherever possible — safer for your staff, visitors, and the environment.

Trained & Vetted Staff

Our team is fully trained, DBS-checked, and equipped to handle all types of commercial environments.

All-in-One Facilities Support

From daily cleans to grounds maintenance, security, and waste services — everything under one roof.

Trusted by 100+ sites across the North West

Consistent, high-quality service that keeps businesses across the North West running smoothly.

Meet the Merco Team

Neil

Neil

Managing Director

Neil brings eight years’ leadership experience, championing ethical practices, award-winning service, and high standards in facilities management.

Kelly

Kelly

Operations Manager

Driving standards, supporting teams and managing clients. Focused on solutions, growth and delivering consistent, high-quality service daily.

Valentina

Valentina

Area Manager

Valentina oversees cleaning teams, maintains consistently high standards, and ensures daily operations run smoothly, efficiently, and reliably.

Daniella

Daniella

Office HR Manager

Building strong teams through fair hiring, training, and support. Passionate about people, culture, and creating a professional, reliable workplace.

Alice

Alice

Marketing Manager

Alice leads marketing at Merco, using her graphic design background to drive clear communication, strong branding, and engaging campaigns.

Chris

Chris

Business Development Manager

Chris secures new business and develops client relationships, bringing a consultative approach built on nearly 12 years’ experience in FM recruitment.

Kokie

Kokie

The Merco Mascot

Kokie, our friendly Merco mascot and Chief Happiness Officer, brings joy to the workplace, boosting team morale and reminding us to smile daily.

Alice

Alice

Marketing Manager

Alice leads marketing at Merco, using her graphic design background to drive clear communication, strong branding, and engaging campaigns.

Chris

Chris

Business Development Manager

Chris secures new business and develops client relationships, bringing a consultative approach built on nearly 12 years’ experience in FM recruitment.

Kokie

Kokie

The Merco Mascot

Kokie, our friendly Merco mascot and Chief Happiness Officer, brings joy to the workplace, boosting team morale and reminding us to smile daily.

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A clean office is about much more than appearances. It helps create a welcoming first impression, supports staff wellbeing and gives people a space they can feel comfortable and productive in. Our team provides reliable, professionally managed office cleaning across Manchester, with cleaning schedules tailored around the needs of each workplace. From desks and meeting rooms to kitchens, washrooms and shared spaces, we focus on the details that keep your workplace looking and feeling its best. If you’re reviewing your current cleaning provision or looking for a more responsive cleaning partner, we would love to hear from you. Learn more: https://zurl.co/2Qa0L #OfficeCleaning #ManchesterBusiness #CommercialCleaning #FacilitiesManagement #WorkplaceExperience #Merco
A great workspace starts with the standards people experience every day. The cleaning service at OneCoWork is going incredibly well, and the site is looking fantastic. From the reception and shared kitchens to meeting rooms and communal areas, our team works hard to ensure every space remains clean, welcoming and ready for members to use. Maintaining a busy co-working environment requires consistency, attention to detail and a cleaning team that understands how the building operates. We are proud of how smoothly the contract is progressing and the high standards being maintained across the site. A big thank you to everyone involved for their continued hard work. #OneCoWork #FacilitiesManagement #CommercialCleaning #OfficeCleaning #ContractManagement #WorkplaceExperience #CoworkingSpace #TeamMerco
Feedback like this makes us incredibly proud. Following a recent deep clean at one of our school sites, the client described the result as “exceptionally good” and said everyone noticed how clean the building was. A brilliant result from Yola and Miroslawa, whose hard work and attention to detail left the floors shining and every area ready for a fresh start. Whether you manage a school, office or commercial property, a professional deep clean can restore standards and ensure your site is ready for staff, visitors and building users. If your premises could benefit from a thorough deep clean, get in contact with the Merco team today to discuss your requirements. #DeepCleaning #CommercialCleaning #SchoolCleaning #FacilitiesManagement #ContractManagement #ProfessionalCleaning #CustomerFeedback #TeamMerco
Across Great Britain, 30% of non-fatal employee injuries reported under RIDDOR in 2024/25 were caused by slips, trips or falls on the same level. For contract managers across the UK, this is an important reminder that cleaning is not simply about appearance. It plays an essential role in keeping buildings safe and well managed. Effective contract management should include: • Clear cleaning schedules • Prompt spill response procedures • Correct warning signage • Regular site inspections • Documented actions and follow-ups • Trained and supported cleaning teams A building that looks clean is not enough. The service must be managed safely, consistently and with clear accountability. Source: Health and Safety Executive, 2024/25. #ContractManagement #UKFacilitiesManagement #FacilitiesManagement #HealthAndSafety #CommercialCleaning #WorkplaceSafety #RiskManagement #TeamMerco
Good contract management doesn’t happen from behind a desk. Alice and Kelly were out visiting one of our sites, checking standards, supporting the team and making sure everything was running as it should. Regular site visits give contract managers the reassurance that quality is being monitored, communication remains clear and any issues are identified before they become bigger problems. At Merco, site visits are not simply inspections. They are an opportunity to listen, understand the changing needs of each site and continually improve the service we provide. Visible management and strong working relationships make all the difference. #ContractManagement #FacilitiesManagement #SiteVisit #CommercialCleaning #QualityAssurance #OperationsManagement #ClientSupport #TeamMerco
Not sure whether your current cleaning service is delivering the standard your workplace deserves? Book a free cleaning trial with Merco Facilities Management and experience our reliable, compliance-led approach with no obligation to commit. Our trained team will clean an agreed area of your premises, giving you the opportunity to see the quality of our work first-hand. Book your free trial here: https://zurl.co/xfOAX We Handle the Mess, You Handle Success. #CommercialCleaning #FacilitiesManagement #CleaningServices #ProfessionalCleaning #OfficeCleaning #WorkplaceCleaning #FacilityManagers #PropertyManagement #ManchesterBusiness #MercoFacilitiesManagement

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