News

Is Your Cleaning Provider’s ISO 9001 Worth the Paper It’s Printed On?

Is Your Cleaning Provider’s ISO 9001 Worth the Paper It’s Printed On?

A certificate tells you a system exists. Your site tells you whether it works.
ISO 9001 should mean fewer repeat issues, proactive inspections and clear accountability, not just a logo at the bottom of a tender. Read our latest article to see what genuine quality management should look like in your building.

The Spotless Report – September

The Spotless Report – September

September saw Merco focusing on the details that make a real difference to how a building feels. Catch up on our high-reach cleaning work, a growing team, September’s Extra Mile Award winner, fantastic feedback for Prince at 101 Princess Street and our latest insight for facilities and block managers.

From Contract Award to Day One: Onboarding Your Cleaning Provider

From Contract Award to Day One: Onboarding Your Cleaning Provider

Onboarding a new cleaning provider involves much more than agreeing a start date. Careful planning helps prepare the team, equipment, access arrangements and site procedures while keeping disruption to a minimum. Discover what to expect during onboarding and how Merco manages a smooth transition from contract award to day one.

The Spotless Report – August

The Spotless Report – August

August was another busy month at Merco as our teams prepared schools and workplaces for September. Catch up on our summer deep cleans, growing team, latest school contract, Extra Mile Award winner and fantastic client feedback.

The Spotless Report – July

The Spotless Report – July

July was a busy month at Merco, with new clients, new colleagues and plenty to celebrate. Catch up on our latest news, including welcoming Debra as Area Manager, working with Spud Bros, investing in new equipment and recognising Esther Adeleke with our Extra Mile Award.

Understanding TUPE When Changing Cleaning Providers

Understanding TUPE When Changing Cleaning Providers

Changing cleaning provider doesn’t have to mean losing the team who know your building. Understanding TUPE helps you plan ahead, support employees and keep disruption to a minimum. Discover what TUPE could mean for your cleaning contract and how Merco helps manage a smooth transition.

More Than a Badge: Why ISO Certification Matters

More Than a Badge: Why ISO Certification Matters

ISO certification is more than a badge. It provides the systems behind safer workplaces, consistent service, environmental responsibility and continual improvement. Discover how Merco’s ISO standards and SafeContractor accreditation help us deliver cleaner, safer and better-managed buildings.

Is Your Building Ready for Hay Fever Season?

Is Your Building Ready for Hay Fever Season?

The first warm week of summer usually feels positive. Windows open, buildings feel brighter, and outdoor spaces become busier.

But for many workplaces, summer quietly introduces a problem most people do not immediately notice, Pollen.