Merco Cleans Up On Customer Services

As a business owner, you probably don’t need to be lectured on the importance of customer service for generating success within your organisation. After all, with all the attention being placed on social media and consumers becoming more vocal than ever, almost every...

A Day in the Life of: Paul Johnson

Name: Paul Johnson Job Title: Area manager. Responsibilities: Paul’s job is to look after the portfolio within his area, make sure staff are working to standards, order the cleaning products and equipment , dealing with clients and contractors, sorting any...