Through the Summer Heat
July has brought some of the hottest days of the year, creating extra challenges for our teams working across busy sites. Despite the heat, our cleaners have continued to work hard, support one another and maintain the high standards our clients expect from Merco.
Warmer weather can quickly lead to unpleasant odours, overflowing bins, increased dust and additional pressure in washrooms and communal areas. Our teams have remained focused throughout, keeping buildings fresh, hygienic and welcoming while taking sensible steps to stay cool, hydrated and safe during their shifts.
Facilities Focus: Monthly Highlights
Welcoming Debra
This month, we welcomed Debra to Merco as our new Area Manager. Debra will play an important role in supporting our cleaning teams, overseeing sites and helping us maintain a reliable service for our clients as the business continues to grow.
Summer Lunch
With the sun making an appearance, members of our management team headed out for a well earned summer lunch at the pub. It was a great opportunity to step away from the office, catch up and enjoy some relaxed time together outside of the usual working environment.
A Visit from Ancoats Frank
We were delighted to welcome Ancoats Frank, SunPig’s well known influencer dog, into the Merco office. He brought plenty of personality, smiles and excitement to the team, making it a memorable visit and adding something a little different to our working day.
A New Client: Spud Bros
We are excited to have started providing cleaning services for Spud Bros this month. It is another great addition to our growing client portfolio, and our team is looking forward to keeping their premises clean, fresh and ready for both staff and customers.
Celebrating Our Team
During June, 12 members of the Merco team celebrated their birthdays. We hope everyone who celebrated had a fantastic day. Our employees are at the heart of everything we do, and we are always pleased to recognise the people behind the service.
Celebrating Neil’s 36th Birthday
This month, the Merco team came together to celebrate Neil’s 36th birthday in the office. It was a lovely opportunity to enjoy some cake, share a few laughs and recognise the person leading the business. The team even surprised him with a kettle as a light-hearted joke about making the office brews.
Insight: Investing in Better Equipment
This month, we introduced a new i-mop to help support our teams and improve efficiency across our sites.
Having the right equipment, combined with properly trained staff, makes a real difference to the quality and speed of service we can provide. It allows our teams to clean large floor areas more effectively while maintaining the high standards our clients expect.
By continuing to invest in better tools and practical training, we are giving our staff what they need to work more efficiently, deliver consistent results and support the smooth running of our operations.
Article Extra Mile Award: July
Congratulations to Esther Adeleke, our Employee of the Month.
Esther has been recognised for consistently going above and beyond in her role. Her hard work, reliability and willingness to give that little bit extra have made a real difference.
Delivering an excellent cleaning service takes commitment, attention to detail and pride in the work being completed. Esther has demonstrated all three and is a fantastic example of the standards we aim to maintain across Merco.
Thank you, Esther, and congratulations on this well deserved recognition.
Curiosity Drives Progress
“Curiosity has no age limit.” - Professor Brian Cox
Professor Brian Cox is known for encouraging people to remain curious, ask questions and explore better ways of understanding the world around them.
That same approach is valuable in facilities management. From cleaning and compliance to equipment, safety and building maintenance, there is always an opportunity to improve how a site operates. At Merco, we continue to review our services, invest in our teams and find smarter ways to create safe, efficient and welcoming environments.
Client Testimonial: This Month's Feedback
We were pleased to receive the following feedback from one of our clients:
⭐⭐⭐⭐⭐
Overall Score: 10/10
“We’ve been using Merco as our office cleaners for around three years. During this time, our office cleanliness has remained at a consistently high level.
We are always kept up to date with anything that may affect our office, such as staff sickness or upcoming audits. Highly recommended.”
The review also gave special recognition to Ondina, their regular cleaner, for doing a fantastic job and always being a pleasure to speak to.
Feedback like this reflects the reliability, communication and care our teams bring to every site.
Thank you for reading my newsletter!
If you found it valuable, feel free to share it with colleagues, friends, or clients. I’d love to hear your thoughts, your feedback helps improve future editions!
Kind regards, Neil Fagleman | Managing Director
Looking For Reliable Commercial Cleaning Support?
Whether you manage a single workplace or multiple commercial sites, maintaining high standards can make a lasting difference to how your business is experienced.
If you are looking for professional commercial cleaning in Manchester or across the North West, Merco is here to help.