by Neil Fagleman | Feb 18, 2016 | Blog, Knowledge
Humans have been cleaning for longer than we can remember – whether it’s our homes, our cars or our workplace, we’ve been a cleanliness-focused species for quite some time now. Of course, being the innovative bunch that we are, that means we’ve also come up with more...
by Neil Fagleman | Dec 1, 2015 | Advice, Blog, Knowledge
Small Hands, Big Challenge: The Cleaning Innovations Teaching Children Good Hygiene As any parent will tell you, getting your children to wash their hands isn’t always a breeze. after using the bathroom, playing outside or stroking the family pet isn’t always a...
by Neil Fagleman | Jun 27, 2014 | Blog, Knowledge
ISSA, the worldwide cleaning industry association, and The Building Futures Group have formed an agreement to promote the importance of the cleaning industry in the UK. The partnership will launch in autumn 2014 with a round table summit that will bring together...
by Neil Fagleman | Apr 17, 2014 | Blog, Knowledge
When setting up Merco, we were clear on the need to provide customer service that exceeded average expectations. As time has gone on, our commitment to providing a personal, prompt service has proved to be one of our most vital attributes as a company. Property...
by Neil Fagleman | Mar 26, 2014 | Blog, Knowledge
When it comes to staff training, we pride ourselves on the ability to provide professional staff with a thorough knowledge of customer service and best practice. To ensure the very best for our clients, we have just rolled out an intensive 12 month training programme...
by Neil Fagleman | Mar 6, 2014 | Blog, Knowledge
Last month, a story hit the headlines about an Italian cleaner who had accidentally thrown away contemporary art worth thousands. Defending their employee, who believed the artwork to be rubbish, the cleaning company was left to pick up a 10,000 euro bill to cover the...
